We have tried to cover the most frequently asked questions however please do not hesitate to contact us if you have any other queries.
Good news, you can! But there will be a £10.00 administration fee.
You will need to go to https://www.gov.uk/view-driving-licence and follow the instructions to create a ‘check code’
Once you have created the ‘check code’ this will be valid for 21 days. You will need to share this with us, allowing us to see the necessary details to permit you to hire one of our vehicles.
If you have 6 or less penalty points you are good to go. 6+ points require a team member to investigate further.
Please note if you have a DD, DR, IN, TT or BA endorsement within the last 5 years you are not able to hire from us.
EU, Commonwealth & North American licences are normally acceptable, but we would need to check with our insurers first. If you hold a foreign licence and are living in the UK,you must also be able to provide a valid passport and proof of current UK address.
If you are hiring your vehicle whilst on holiday in the UK you must be able to produce your return confirmation or e-ticket.
The London Congestion Charge is £18 per day when paid in advance or on the day of travel. If paid by midnight on the third day after travel, the charge is £21. It applies when driving within the Congestion Charge zone between 7:00am and 6:00pm Monday to Friday, and between 12:00pm and 6:00pm on Saturdays, Sundays and bank holidays. There is no charge from Christmas Day through to the New Year’s Day bank holiday, inclusive. Drivers are responsible for checking and paying all applicable charges.
Yes. All Regal car, van and truck rentals include unlimited mileage, so you can travel without worrying about additional mileage charges. All rentals remain subject to the agreed hire terms and conditions.
Yes. VAT is included in all advertised Regal rental prices, helping you understand the full cost of your vehicle hire before you book.
Yes. Insurance is included in the rental price, subject to driver eligibility, approval and Regal’s rental terms. The applicable insurance excess and any optional protection will be explained when you book.
Yes. Roadside assistance is included with every Regal rental. If you experience a breakdown or mechanical problem during your hire, help is available in accordance with the rental terms.
