WEBSITE TERMS OF USE

Last Updated: July 2026

Welcome to the Regal Car, Van & Truck Rental website.

These Website Terms of Use govern your access to and use of www.regalrental.co.uk. By accessing or using this Website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use this Website.

These terms apply only to your use of this Website. They do not form part of any vehicle hire agreement or contract hire agreement, which will be provided separately where applicable.


1. Website Operator

The Website is operated under the Regal Car, Van & Truck Rental brand on behalf of:

Green Hawk Limited
Company Registration Number: 11879332

and

Yellow Hawk Limited
Company Registration Number: 16573358

Registered Office for both companies:

Unit 3
Britannia Industrial Estate
Dorset Road
Sheerness
Kent
ME12 1DQ

Email: info@regalrental.co.uk

Telephone: 0800 0567 101

Depending on the branch you deal with, your vehicle hire agreement or business relationship may be with either Green Hawk Limited or Yellow Hawk Limited. The relevant company will always be identified within your quotation, booking confirmation, invoice or rental agreement.

Throughout these Website Terms of Use, "Regal", "we", "our" and "us" refer to the operators of this Website.


2. Purpose of This Website

This Website has been created to provide information about Regal Car, Van & Truck Rental, including our vehicles, services, locations and business solutions.

The Website allows visitors to:

  • Learn about our vehicle hire services
  • Browse available vehicle categories
  • Submit enquiries
  • Request quotations
  • Use our online vehicle hire price calculator
  • Contact our team
  • Read news articles and guides
  • Find branch information

The Website does not currently allow customers to enter into a legally binding vehicle hire agreement online.

Submitting an enquiry through this Website does not create a contract between you and Regal.


3. Acceptance of These Terms

By continuing to browse or use this Website you confirm that you:

  • have read these Website Terms of Use;
  • agree to comply with them;
  • will use the Website lawfully and responsibly; and
  • understand that these terms may be updated from time to time.

If you do not agree with these terms, you should stop using the Website immediately.


4. Changes to These Terms

We may amend these Website Terms of Use at any time without prior notice.

Updated versions will be published on this page together with the revised "Last Updated" date.

Your continued use of the Website after changes have been published constitutes acceptance of those changes.


5. Accessing the Website

We make every reasonable effort to ensure that this Website remains available.

However, we do not guarantee that the Website, or any part of it, will always be available or uninterrupted.

Access may occasionally be suspended or restricted to allow for:

  • maintenance;
  • software updates;
  • security improvements;
  • server maintenance;
  • unexpected technical issues; or
  • circumstances beyond our reasonable control.

We reserve the right to modify, suspend or withdraw any part of the Website without notice.


6. Using This Website

You agree to use this Website only for lawful purposes.

You must not:

  • knowingly introduce viruses, malware or malicious code;
  • attempt to gain unauthorised access to the Website or its servers;
  • interfere with the security or operation of the Website;
  • misuse enquiry forms or communication systems;
  • impersonate another individual or business;
  • knowingly provide false or misleading information;
  • use automated software or bots to harvest Website content without our permission;
  • attempt to disrupt the operation of the Website or affect other users.

Any misuse may result in access being restricted and, where appropriate, may be reported to the relevant authorities.


7. Information Submitted Through the Website

Where you submit information using one of our online forms, you confirm that:

  • the information provided is accurate;
  • you have authority to provide that information;
  • the details belong to you or your organisation where appropriate;
  • you will keep us informed if important details change.

Providing inaccurate or misleading information may affect our ability to respond to your enquiry or provide our services.


8. Intellectual Property

Unless otherwise stated, all original content published on this Website is owned by Regal Car, Van & Truck Rental.

This includes, but is not limited to:

  • written content;
  • logos;
  • branding;
  • graphics;
  • original photographs;
  • page layouts;
  • website design;
  • downloadable material; and
  • other original intellectual property created for Regal.

Some images displayed on this Website may be licensed from reputable stock image providers or supplied by third parties under licence. Those images remain the property of their respective owners.

All intellectual property is protected by United Kingdom copyright, trade mark and other applicable intellectual property laws.

Nothing within these Website Terms of Use grants any licence to copy or reuse our intellectual property except where permitted by law.


9. Limited Permission to Use Website Content

You may:

  • view pages on this Website;
  • print reasonable extracts for personal use;
  • share links to our Website;
  • reference our content where legally permitted.

You may not, without our prior written permission:

  • reproduce substantial parts of the Website;
  • copy articles for publication elsewhere;
  • remove copyright notices;
  • sell Website content;
  • modify or redistribute our original content;
  • use our branding in a misleading manner.

Nothing within this section prevents lawful fair dealing or other rights available under applicable copyright legislation.


10. Vehicle Enquiries and Quotations

This Website allows users to submit enquiries regarding vehicle hire, contract hire and other services offered by Regal.

Submitting an enquiry does not:

  • reserve a vehicle;
  • guarantee vehicle availability;
  • create a legally binding contract;
  • guarantee a quoted price; or
  • confirm a booking.

Every enquiry is reviewed by a member of the Regal team before any booking is confirmed.

A vehicle hire agreement is only created once your booking has been accepted by Regal and any required documentation, identification, payment and other conditions have been satisfied.

Regal reserves the right to refuse any enquiry or booking request at its discretion and in accordance with applicable law.


11. Instant Vehicle Hire Price Calculator

Our Instant Vehicle Hire Price Calculator is provided to help customers estimate the cost of hiring one of our vehicles.

The calculator is based on Regal's current standard pricing structure and is intended to provide an accurate guide price based on the information entered.

However, the final hire price may differ where:

  • additional products or services are selected;
  • delivery or collection charges apply;
  • special commercial pricing has been agreed;
  • promotional offers or discounts apply;
  • incorrect or incomplete information has been entered;
  • vehicle availability changes before booking is confirmed; or
  • other factors affecting the hire become known during the booking process.

Use of the calculator does not create a booking or form part of a contractual offer.

A final quotation will always be confirmed by a member of the Regal team before a booking is accepted.


12. Vehicle Availability

Whilst we aim to keep Website information accurate and up to date, vehicle availability changes frequently.

The presence of a vehicle, vehicle type or service on this Website does not guarantee that it will be available at your preferred branch or on your preferred dates.

Availability can only be confirmed once your enquiry has been reviewed by our team.

Where a requested vehicle is unavailable, we may suggest an alternative vehicle or solution where appropriate.


13. Pricing Information

Any prices displayed on this Website are provided for general guidance only unless expressly stated otherwise.

Prices may change without notice due to factors including, but not limited to:

  • seasonal demand;
  • supplier costs;
  • operational requirements;
  • vehicle availability;
  • promotional campaigns; or
  • changes to our pricing structure.

Although we make every reasonable effort to ensure pricing is accurate, obvious errors or omissions may occasionally occur.

Where an incorrect price has been displayed, Regal reserves the right to correct the error before accepting a booking.

A quotation issued by Regal remains subject to confirmation until accepted by both parties.


14. Business Accounts

Regal provides vehicle hire solutions for businesses, organisations and public sector customers.

Some business customers may be given access to additional online services, including fleet management tools, hire tracking or account-specific features.

Access to these services is provided at Regal's discretion and may be withdrawn, restricted or amended without prior notice.

Separate business terms and conditions may apply to commercial account holders.


15. Future Online Services

From time to time Regal may introduce additional online services, including customer portals, document upload facilities, online booking systems, fleet management tools or other digital services.

Where new services are introduced, additional terms may apply.

Your continued use of those services may require acceptance of those additional terms before access is granted.


16. Third-Party Websites

This Website may contain links to third-party websites for your convenience.

Examples may include:

  • Google Maps
  • Google Reviews
  • Social media platforms
  • Payment providers
  • Government services
  • Manufacturer websites
  • Industry organisations

These websites are operated independently from Regal.

We do not control their content and accept no responsibility for the availability, accuracy, security or privacy practices of any third-party website.

Accessing third-party websites is entirely at your own risk.


17. Links to Our Website

We welcome links to Regal's Website provided that they:

  • are lawful;
  • are fair;
  • do not misrepresent any relationship with Regal;
  • do not damage our reputation; and
  • do not suggest endorsement where none exists.

You must not frame our Website within another website or present our content in a misleading manner.

If we believe a link is misleading or damaging to our business or reputation, we reserve the right to request its removal.


18. Privacy

We are committed to protecting your personal information.

Any personal data submitted through this Website is processed in accordance with our Privacy Policy and applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please refer to our Privacy Policy for full details of how we collect, use, store and protect your information.


19. Cookies

This Website uses cookies and similar technologies to improve functionality, analyse Website usage and enhance your browsing experience.

Some cookies are essential for the operation of the Website, while others help us understand how visitors interact with our content.

Further information can be found in our Cookie Policy.

Where required by law, we will request your consent before placing non-essential cookies on your device.


20. Security

Whilst we take reasonable steps to maintain the security of this Website, no website can ever be guaranteed to be completely secure.

Users are responsible for ensuring that any device used to access the Website is appropriately protected against viruses, malware and other security risks.

You must not knowingly introduce malicious software or attempt to compromise the security of this Website.

Any attempt to gain unauthorised access to our systems may be reported to the appropriate authorities and may result in legal action.


21. Website Availability

We aim to keep this Website available at all times.

However, we do not guarantee uninterrupted access.

The Website may occasionally become unavailable due to:

  • scheduled maintenance;
  • software upgrades;
  • hardware failures;
  • internet connectivity issues;
  • cyber security incidents;
  • third-party service interruptions; or
  • events beyond our reasonable control.

Regal accepts no liability for temporary interruptions to Website availability.


22. Disclaimer

Whilst we make every reasonable effort to ensure that the information published on this Website is accurate, complete and up to date, we cannot guarantee that all information will always be free from errors or omissions.

Website content is provided for general information only and should not be relied upon as professional, legal, financial or technical advice.

Nothing on this Website constitutes a legally binding offer to supply vehicle hire services.

Vehicle specifications, dimensions, images, descriptions and availability are intended as general guidance only and may change without notice.

Where photographs of specific vehicles are shown, they are intended to represent typical examples of our fleet. The exact vehicle supplied may differ depending on availability and operational requirements.


23. Limitation of Liability

Nothing in these Website Terms of Use excludes or limits any liability that cannot legally be excluded under the laws of England and Wales.

Subject to the above, Regal shall not be liable for any loss or damage arising from your use of, or inability to use, this Website, including (without limitation):

  • loss of profits;
  • loss of business;
  • loss of revenue;
  • loss of anticipated savings;
  • loss of goodwill;
  • business interruption;
  • corruption or loss of data; or
  • any indirect or consequential loss.

This limitation applies only to your use of this Website.

It does not affect any rights or obligations that arise under a separate vehicle hire agreement or any rights available to consumers under applicable law.


24. User Responsibility

You are responsible for ensuring that:

  • your internet connection is suitable for accessing this Website;
  • your device is appropriately protected against viruses and malicious software;
  • any information you submit is accurate and complete; and
  • your use of this Website complies with all applicable laws.

You are also responsible for maintaining the confidentiality of any account or login credentials that may be provided to you in the future.


25. Suspension or Restriction of Access

We reserve the right to suspend or restrict access to all or part of this Website where we reasonably believe that:

  • these Website Terms of Use have been breached;
  • unlawful activity has taken place;
  • Website security has been compromised;
  • maintenance is required; or
  • continued access could adversely affect the Website, our customers or our business.

Where reasonably possible, any suspension will be limited to the minimum period necessary.


26. Force Majeure

Regal shall not be responsible for any failure or delay in making this Website available where that failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

  • natural disasters;
  • fire;
  • flooding;
  • severe weather;
  • war;
  • terrorism;
  • industrial disputes;
  • power failures;
  • telecommunications failures;
  • internet outages;
  • cyber attacks; or
  • actions taken by government or regulatory authorities.

27. Third-Party Software and Services

This Website uses a number of third-party technologies and services to provide functionality.

These may include website hosting, mapping services, analytics, communication tools, social media integrations and content management systems.

Whilst we carefully select reputable providers, we cannot guarantee the availability, performance or security of third-party services.

The inclusion of any third-party service does not imply endorsement by Regal unless expressly stated.


28. Severability

If any provision of these Website Terms of Use is found by a court or other competent authority to be unlawful, invalid or unenforceable, that provision shall be treated as severed from the remaining terms.

The remaining provisions shall continue in full force and effect.


29. Waiver

If we delay or choose not to enforce any provision of these Website Terms of Use, this shall not prevent us from enforcing that provision or any other provision at a later date.

No waiver shall be effective unless confirmed by us in writing.


30. Entire Agreement

These Website Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement relating to your use of this Website.

They replace any previous versions of these Website Terms of Use.

These Website Terms of Use do not replace or amend any vehicle hire agreement, contract hire agreement or any other contract entered into between you and Regal.


31. Governing Law and Jurisdiction

These Website Terms of Use shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from or relating to the use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.


32. Contact Us

If you have any questions regarding these Website Terms of Use or require further information about this Website, please contact us.

Regal Car, Van & Truck Rental

Website operated on behalf of:

Green Hawk Limited
Company Number: 11879332

Yellow Hawk Limited
Company Number: 16573358

Registered Office:

Unit 3
Britannia Industrial Estate
Dorset Road
Sheerness
Kent
ME12 1DQ

Telephone: 0800 0567 101

Email: info@regalrental.co.uk

Website: www.regalrental.co.uk


Website Version

Document: Website Terms of Use

Version: 1.0

Last Updated: July 2026